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MasterDATA Respects your privacy
MasterDATA and its subsidiaries
respect your privacy and are committed to protecting it. MasterDATA
provides this Privacy Statement to inform you of our Privacy Policy
and practices and of the choices you can make about the way your information
is collected online and how that information is used. We've structured
our websites so that, in general, you can visit MasterDATA on the Web
without identifying yourself or revealing any personal information.
We make this notice readily available on our home page and at the bottom
of every MasterDATA Web page.
MasterDATA has also self-certified its privacy practices as consistent
with U.S.-E.U. Safe Harbor principles: Notice, Choice, Onward Transfer,
Access and Accuracy, Security, and Oversight/Enforcement. More information
about the U.S. Department of Commerce Safe Harbor Program can be found
at
http://www.export.gov/safeharbor/.
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Sites covered by
this privacy statement
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This Privacy
Statement applies to all MasterDATA.com-owned websites and domains,
and our wholly owned subsidiaries ("MasterDATA websites.").
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Links to non-MasterDATA
websites
The MasterDATA websites may provide links to third-party websites
for your convenience and information. If you access those links,
you will leave the MasterDATA website. MasterDATA does not control
those sites or their privacy practices, which may differ from
MasterDATA's. We do not endorse or make any representations
about third-party websites. The personal data you choose to
give to unrelated third parties is not covered by the MasterDATA
Privacy Statement. We encourage you to review the privacy policy
of any company before submitting your personal information.
Some third-party companies may choose to share their personal
data with MasterDATA; that sharing is governed by that third-party
company's privacy policy.
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Types of information
we collect
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This Privacy
Statement covers personal information, non-personal data collection
and aggregate reporting.
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Personal
information is information that is associated with your
name or personal identity. MasterDATA uses personal information
to understand better your needs and interests and to provide
you with better service. Once you choose to provide us with
personal information, you can be assured it will be used only
to support your customer relationship with MasterDATA. We take
seriously the trust you place in us. MasterDATA will not sell,
rent or lease your personal information to others.
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On some
MasterDATA websites, you can order products or services,
request information, subscribe to marketing or support materials,
or register yourself or your MasterDATA products. The types
of personal information you provide to us on these pages
may include name, address, phone number, e-mail address,
user IDs and passwords, billing and transaction information,
credit card information, contact preferences, educational
and employment background, and job interest data.
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To personalize
our websites, services or communications and improve our
products and services, we may also ask you to provide us
with information regarding your personal or professional
interests, demographics, and experiences with our products
or services. Providing this additional information is optional.
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Non-personal
information
is data about usage and service operation that is not associated
with a specific personal identity. MasterDATA collects and
analyzes non-personal information to evaluate how visitors
use the MasterDATA websites.
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Non-personal
data we collect may include the pages visited on the MasterDATA
websites, unique URLs1 visited within MasterDATA.com, browser type and IP2 address. Most non-personal data is collected via cookies or
other analysis technologies. MasterDATA.com Web pages use cookies
and other technologies for data analysis and personalization
services. MasterDATA also places ads on other websites that
may use cookies. To learn more, read MasterDATA use of cookies.
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Children's privacy
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How we use your information
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MasterDATA uses
your personal information to provide you with services and to
help us better understand your needs and interests. Specifically,
we use your information to help you complete a transaction or
order, to communicate with you, to provide service and support,
to update you on services and benefits, to personalize promotional
offers and to personalize some MasterDATA websites. Occasionally
we may also use your information to contact you for market research
regarding MasterDATA products or services. We will give you
the opportunity to choose your privacy preferences regarding
such communications (see section 7, "Your privacy preferences
and opting out"). Credit card information is used only for payment
processing and fraud prevention. Sensitive personal information
is collected only to facilitate our financial service providers'
credit decisions and will be shared with them only with your
permission. Credit card information and sensitive personal data
are not used for any other purpose by our financial services
providers or MasterDATA and will not be kept longer than necessary
for providing the services, unless you ask us to retain your
credit card information for future purchases.
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Personal data
collected online may also be combined with information you provide
MasterDATA through other sources such as product registration,
call centers or public events such as trade shows or seminars.
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Personal data
given to MasterDATA may be transferred across state and country
borders for the purposes of data consolidation, storage and
simplified customer information management.
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Non-personal
data is aggregated for reporting about MasterDATA website usability,
performance and effectiveness. It is used to improve the customer
experience, usability and site content.
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Who we share your
information with
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MasterDATA will
not sell, rent or lease your personal information to others.
MasterDATA will not share your personal information with third
parties except in responding to your requests for products or
services. Your permission will be requested when you submit
your information. MasterDATA shares customer information across
MasterDATA-owned business entities and companies working on
our behalf, but only as described above in "How we use your
information."
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MasterDATA occasionally
contracts with third-party service providers and suppliers to
deliver complete products, services and customer solutions described
in "How we use your information." Suppliers and service providers
are required to keep confidential the information received on
behalf of MasterDATA and may not use it for any purpose other
than to carry out the services they are performing for MasterDATA.
These service providers may change or we may contract with additional
service providers to better accommodate our customers. MasterDATA
will not share personal information with any other third parties
without your permission, unless required by law enforcement
action, subpoena, or local law.
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MasterDATA or
its related entities could merge with or be acquired by another
business entity or some or all of their respective assets could
be acquired. If such a combination or acquisition occurs, MasterDATA
will make every reasonable effort to notify you in the event
we share with the merging or acquiring entity some or all of
your personal information to continue serving you.
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Your choices
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MasterDATA gives
you the choice of receiving a variety of information that complements
our products and services. You can subscribe to receive certain
product- and service-specific information and MasterDATA-wide
marketing communications. MasterDATA-wide communications may
include new product information, special offers, or an invitation
to participate in market research via email. This option
does not apply to communications for the purpose of administering
order completion, contracts, support, product safety warnings
or driver updates.
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Your privacy preferences
and opting out
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Non-subscription
services
MasterDATA will not use your personal information for a different
purpose than the one stated when you provided your data. Examples
of unrelated uses include sending communications about special
offers, product information, and marketing messages.
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Subscription
services
To opt-out of receiving communications you have expressly requested
(such as e-mail newsletters, software updates, etc.), use any
of the following methods:
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Select the
e-mail "opt-out" or "unsubscribe" link, or follow the opt-out
instructions included in each subscription communication.
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Return to
the Web page(s) where you originally registered your preferences
and follow the opt-out instructions.
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Write to
MasterDATA - be sure to provide your name, e-mail and postal
address, and relevant information about your MasterDATA
subscriptions and registrations.
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Your information
and third-party companies
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Certain MasterDATA
services are linked with those from unrelated third-party companies,
some which offer you the option to share with both MasterDATA
and the third party personal data you provide. Examples include
the ability to register software products from multiple vendors
from a single MasterDATA Web page, to request communications
from MasterDATA marketing or solution partners, or to enable
order completion through a reseller. We will not share your
personal information with those third-party companies unless
you make that choice.
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Access to and accuracy
of your information
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MasterDATA strives
to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer
data accuracy. We will provide you with access to your information,
including making reasonable effort to provide you with online
access and the opportunity to change your information. To protect
your privacy and security, we will also take reasonable steps
to verify your identity, such as a password and user ID, before
granting access to your data. Certain areas of MasterDATA's
websites may limit access to specific individuals through the
use of passwords and other personal identifiers.
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Keeping your information
secure
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MasterDATA is
committed to protecting the information you provide us. To prevent
unauthorized access or disclosure, to maintain data accuracy,
and to ensure the appropriate use of the information, MasterDATA
has in place appropriate physical and managerial procedures
to safeguard the information we collect.
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We use Secure
Sockets Layer (SSL) encryption when collecting or transferring
sensitive data such as credit card information. SSL encryption
is designed to make the information unreadable by anyone but
us. This security measure is working when you see either the
symbol of an unbroken key or closed lock (depending on your
browser) on the bottom of your browser window.
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Credit card
numbers are used only for processing payment and are not used
for other purposes.
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Changes to this Statement
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If there are
updates to the terms of MasterDATA's Online Privacy Statement,
we will post those changes and update the revision date in this
document, so you will always know what information we collect
online, how we use it, and what choices you have. For material
changes to this Statement, MasterDATA will provide notification
to affected customers.
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Contacting us
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We value your
opinions. If you have comments or questions about our privacy
policy, please
email us or write to us at the following address:
MasterDATA
10028 Owensmouth Avenue
Chatsworth, California 91311
Phone: (818)701-6686
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How MasterDATA uses
cookies on MasterDATA.com and in third-party ads:
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Cookies
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A “cookie”
is a small data file transferred by a website to your computer’s
hard drive. MasterDATA sends cookies when you surf our site,
make purchases, request or personalize information, or register
yourself for certain services. Accepting the cookies used
on our site does not give us access to your personal information,
but we may use the cookies to identify your computer. Cookies
are typically classified as either “session” cookies or
“permanent” cookies.
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“Session”
cookies do not stay on your computer after you leave our
website or close your browser. The aggregate information
collected permits us to analyze traffic patterns on our
site. This can enable us over time to provide a better experience
on our site by improving content or personalization and
making our site easier to use.
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“Permanent”
cookies are those that remain on your computer. They are
used to facilitate shopping, personalization and registration
services. For example, cookies can keep track of what you
have selected to purchase as you continue to shop and allow
you to enter your password only once on Web pages where
a login is required. “Permanent” cookies can be manually
removed by the user.
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Most browsers
automatically accept cookies by default, but you can usually
refuse cookies or selectively accept certain cookies by
adjusting the preferences in your browser. If you turn off
cookies, there may be some features of our site that will
not be available to you and some Web pages may not display
properly. You can find information on popular browsers and
how to adjust your cookie preferences at the following website:
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm
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Web Beacons
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Currently,
MasterDATA.com Web pages, but not its HTML-formatted e-mail
newsletters, use Web beacons in conjunction with cookies
to compile aggregate statistics about website usage. A Web
beacon is an electronic image, called a single-pixel (1x1)
or clear GIF. Web beacons can recognize certain types of
information on a visitor's computer, such as a visitor's
cookie number, time and date of a page view, and a description
of the page where the Web beacon is placed. You may render
some Web beacons unusable by rejecting their associated
cookies. No personally identifiable data is gathered.
The traffic statistics obtained assist MasterDATA in refining
its web pages to better reflect users' interests and objectives.
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Third Party
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MasterDATA
may occasionally post third-party ads on its website.
MasterDATA may use third-party media companies to place
ads for MasterDATA products or services on other companies’
websites. If you view a Web page where MasterDATA ads appear,
the online media company may place a cookie or Web beacon
on your computer. This allows the online media company to
recognize the computer when it is used to return to that
site, or to measure advertising response. This data is anonymous
and is not linked to personal data on the user’s computer
or any MasterDATA databases. Some MasterDATA newsletters
delivered on MasterDATA’s behalf by online media companies
use the same technologies. In both cases, this data is also
used by the online media company to measure advertising
and content interest and relevance. MasterDATA does not
have access to the data collected by the online media company.
To prevent online media companies from placing cookies on
your computer, you will need to visit each media company’s
website and use their cookie removal process or set your
browser cookie filter accordingly.
Rev. June 2004
1. A URL (Uniform Resource Locator) is the global address of documents
and other resources on the World Wide Web. For example, http://www.MasterDATA.com
is the URL for MasterDATA's U.S. home page.
2. An IP address is an identifier for a computer or device on a Transmission
Control Protocol/Internet Protocol (TCP/IP) network, such as the World
Wide Web. Networks use the TCP/IP protocol to route information based
on the IP address of the destination. In other words, an IP address
is a number that is automatically assigned to your computer whenever
you are surfing the Web, allowing Web servers to locate and identify
your computer. Computers require IP addresses in order for users to
communicate on the Internet, browse and shop.
Using this site means
you accept the terms of MasterDATA's Privacy Statement.
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